Terms of Service

These terms cover inspections booked through this website. If anything here does not match what you were told on the phone, call us and we will sort it out before you book.

Who you are dealing with

Perth Pre-Purchase Inspection is a licensed WA motor vehicle repairer operating across greater Perth. Our licence and ACN are shown in the footer of every page. Every inspection is carried out personally by Jani.

What an inspection is

An inspection is a qualified mechanic's assessment of a vehicle at a single point in time, based on what can be seen, measured, scanned and road tested without dismantling the vehicle.

It is a professional opinion, not a warranty, not a guarantee, and not a prediction of what the vehicle will do in future. We do not remove engines, gearboxes, interior trim or body panels, and we cannot detect a fault that is not present or not detectable on the day.

We do not sell vehicles, take referral fees, or work for any dealer or seller. We work for the person paying for the inspection.

Booking, payment and prices

Prices are shown on the site before you book and are fixed for the service you select. No deposit is required. Payment is due on the day, once the inspection is complete, unless you have chosen to pay in advance.

Travel inside our standard area is included. Beyond it we confirm any travel charge with you before we come, and nothing extra is charged online.

Changing or cancelling

Cancel or change your booking using the link in your confirmation email, or call us. There is no cancellation fee. Please tell us as early as you can, so the time can go to someone else.

If we have to cancel or move your booking, we will contact you as soon as we know and you will not be charged.

What we need from you

To complete an inspection we need level ground with safe access, enough time with the vehicle for the inspection level booked, the keys, and the seller's permission for us to inspect and road test it.

If we arrive and cannot get safe access, the vehicle is not there, or permission has not been arranged, we may not be able to complete the inspection. We will always try to reschedule rather than charge you.

Your report

You get a call as soon as the inspection is finished, followed by a written report with photographs. The report is prepared for you and is about that one vehicle on that one day. Please do not give it to a third party as if it were their own inspection.

Your rights under Australian law

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law. Our services come with guarantees that cannot be excluded, including that they will be provided with due care and skill.

Where the law allows us to limit our liability, our liability for a service is limited to supplying the service again or paying the cost of having it supplied again.

Complaints

If you are unhappy with an inspection, call us first. Most problems are a misunderstanding about scope and are quickest to fix by talking. Our number is in the footer.

Governing law

These terms are governed by the law of Western Australia.